Retro Gamer Tote bag

North America Shipping
Orders will be filled and shipped within a few days of your order being placed.  When your order ships, you will receive a shipping confirmation email that will include tracking information for your order.

Please note: tracking numbers can take up to 48 hours to update to its next scan location and not all shipping methods have step by step tracking. Unfortunately, we are not able to upgrade a shipping method once an order has been placed.

Order confirmations are automatically sent to the email address used to purchase at the time your order is complete.

Your confirmation email will include:

• Line detail of the items ordered
• Shipping and billing address
• Shipping method selected

If you have not received your order confirmation within a few minutes of a successful order, please check your junk or spam folders and make sure your email address was entered correctly.

If the confirmation email is still not found in your inbox and/or you may have entered your email address incorrectly, reach out to our customer service team and we'd be happy to look into it for you and get this fixed!

International Shipping
Please note: A substantial transit time is expected for international orders due to transit time and  processing through customs. If you do not receive your package within a few weeks, please be sure and check with your local sorting/postal office to ensure they’re not holding the package or that it’s not being held in customs.

Nearly every shipment that crosses an international border is subject to the assessment of duties and taxes determined by each country.

It is important to note that all taxes and duties are at the responsibility of the purchaser. We do not have the ability to mark packages as having "No Commercial Value" in order to reduce potential duties due.

If you have questions about your order location after it has arrived to your country, we recommend contacting your local postal service for updates.

You are entitled to return your order within 14 days upon receiving.